Scaling up Health Literacy Practices Through a Champion Program

Authors

• Cameron Stine, Children's Health
• Kelli Williams, Children's Health
• Diana Montoya, Children's Health
• Leslie Moore, Children's Health
• Carol Howe, Children's Health

Files

Description

This poster describes the development and expansion of a Health Literacy Champion Program designed to improve the consistent use of health literacy best practices across a healthcare organization. The program successfully expanded from ambulatory nursing to 13 disciplines, using champion training, newsletters, clinical observations, and peer influence to promote plain language communication, information chunking, and teach-back techniques that support patient understanding and safety.

Publication Date

2026

City

Dallas

Keywords

health literacy, patient education, patient safety, health literacy campions, clinical communication, healthcare communication

Disciplines

Community Health and Preventive Medicine | Health and Medical Administration | Health Services Research | Nursing | Quality Improvement

Recommended Citation

Stine, Cameron; Williams, Kelli; Montoya, Diana; Moore, Leslie; and Howe, Carol, "Scaling up Health Literacy Practices Through a Champion Program" (2026). 2026. 2.
https://scholarlycollection.childrens.com/healthequity-hes2026/2

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.